Refund Policy for AI Products

At LIMING OVERSEAS TECHNOLOGY LIMITED, we are committed to providing high-quality AI products that meet the needs and expectations of our customers. However, if for any reason you are not satisfied with your purchase, we offer a refund under the following conditions:

Refund Eligibility:

• Refund requests must be made within 30 days from the date of purchase.
• Refunds are only applicable to products purchased directly from our website or authorized resellers.
• The product must be unused and in its original condition.

How to Request a Refund:

To initiate a refund, please contact our customer support team at support@rc-east88.com, providing your order number, purchase details, and reason for the refund. Our team will process your refund request and will notify you once it is approved.

Refund Process:

• Once your refund request is approved, we will issue a refund to the original payment method used.
• Refunds may take 5-10 business days to process, depending on your payment provider.

Non-Refundable Products:

• Some AI services or subscription-based products may not be eligible for a refund, especially if the service has already been activated or used.
• We do not offer refunds for digital downloads or opened software products once they have been downloaded or activated.

Exceptions:

In case of product defects or technical issues, we will either replace the product or issue a refund based on the circumstances.

Thank you for choosing LIMING OVERSEAS TECHNOLOGY LIMITED. If you have any questions regarding this policy, feel free to contact us.